这就是泰兴苏宁的售后服务，一个月都解决不了保修期内售后！！！你还敢去苏宁吗？
真的很气愤，发出来是想让朋友圈的人以后都别去泰兴苏宁买电器，售后真的差差差差！!！！7.15报修到今天整整一个月了 ，中间服务商的各种推脱说辞可以想象，什么配件发错 配件没到 要走流程 订单取消需要重新下单，各种借口各种等等等～ 大夏天的，冰箱坏了能想象吗？大暑天气冰箱没法用！！打了总部电话n次，总部说可以退货，3-5能解决，好了 这下泰兴这边理由还要多了，谁答应退货？不知道这个事，3天前才接到通知（话说到退货这一步已经快一个月了）内部这个事情都没沟通过？然后就是等，等等 查询一下，然后一天换了5/6个人说是所谓的苏宁负责人打电话来，然后好不容易答应退货了，说要我自己把冰箱送去门店（买的时候怎么不让我自己拉回家？），然后继续打总部热线，同意上门拖机了，约了时间，给我打包票今天一定来，让我放心，我就放心在家等了一天，给我的回答就是从早上开始就在送货，目前还有两个货没有送完，让第二天，我就想知道，是不是买东西的是顾客，售后不是顾客？人家的货的送，我的货不能拉？货送不完我的货不处理？真的是太无语了，不知道该怎么办了？只想吐槽告诉大家别！再！苏宁！买东西！！！
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这是微信聊天的记录，其他都是电话沟通的 ！电话里基本都是，给他们时间，走流程 等等等，发货发错了 给我重新买配件，我居然信了！现在想想不过是推托的借口，也就我好说话等了接近一个月才想到要退货！
感谢生活网，目前已经在处理了 什么牌子冰箱？ 取个响亮的名字 发表于 2020-08-16 01:09
什么牌子冰箱？
伊莱克斯冰箱
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